Refund policy

At VABS Diamond, we are committed to offering the highest quality diamonds and jewelry, ensuring that every customer enjoys a seamless and delightful experience. As part of our commitment, we focus on providing detailed information about our products, offering expert advice, and guaranteeing that every purchase is made with confidence.

No Return, No Refund Policy
Due to the nature of our high-value products, all sales are final. We do not offer returns, refunds, or exchanges on any purchases once the order has been confirmed and the product has been delivered. We encourage our customers to carefully review their selections before completing their purchase to ensure satisfaction with their choices.

Product Information & Accuracy
To ensure the highest level of satisfaction, we provide detailed product descriptions, high-quality images, and clear specifications for all items. We are happy to answer any questions or provide additional information about the product before your purchase to help you make an informed decision.

Manufacturer Defects or Errors
In the rare case that you receive a product with a manufacturing defect or if an error occurred on our part, we will address the issue promptly. Please contact our Customer Support immediately upon receiving the item. Our team will guide you through the process to resolve the issue, which may include repairing the item, offering a replacement, or providing a solution tailored to the situation.

Contact Information
If you have any concerns or questions about a product before making a purchase or if you believe there is an issue with your order, please reach out to our Customer Support team at info@vabsdiamond.com. We are here to assist you.

Note
VABS Diamond reserves the right to update or modify this policy at any time. Please review the policy periodically for any changes. This policy does not affect your statutory rights.