Shipping policy

Thank you for choosing VABS Diamond for your diamond needs. At VABS Diamond, we embark on a global journey to seamlessly deliver the brilliance of our diamonds to cherished patrons, ensuring a voyage that is not just efficient but also securely spans the world. This Shipping Policy outlines the terms and conditions related to the shipping of our products. By placing an order with us, you agree to the terms mentioned below:

01. Processing Time :

  • All orders are processed within 8 - 10 business days. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

02. Shipping Method :

  • We offer a variety of shipping options to cater to your specific requirements. The shipping methods available may vary based on the destination country.

03. Shipping Rates :

  • Shipping costs are calculated based on the destination, price of products, and dimensions of the package. The shipping charges will be displayed during the checkout process. Please note that any applicable customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

04. Shipment Confirmation and Order Tracking :

  • You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

05. Damages :

  • In the rare event that your shipment arrives damaged or is lost during transit, please contact our customer support team immediately. We will initiate an investigation and work with the shipping carrier to resolve the issue and provide a suitable solution.

06. Customs, Duties, and Taxes :

  • Please be aware that customs regulations and import duties vary from country to country. As the importer, you are responsible for complying with all customs regulations and paying any applicable duties or taxes. We recommend contacting your local customs office for detailed information on import regulations specific to your country. VABS Diamond is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

07. International Shipping :

  • We currently offer international shipping to most countries worldwide. However, certain legal and logistical restrictions may apply to specific regions. If your country is not on the list, please contact us, and we will do our best to assist you.

08. Delivery Time :

  • The estimated delivery time varies depending on the destination country and the chosen shipping method. Typically, international shipments may take between 5-14 business days to arrive. However, Please note that delivery times are estimates and not guaranteed. VABS Diamond will not be held responsible for delays in delivery caused by unforeseen circumstances or events beyond our control.

09. Contact Information

  • For any questions about our shipping policy, please contact us at,

           Address : 24-25, Madhav, Mohan Nagar, Near Rajhans Heights, Matawadi, Surat, Gujarat, India 395006.
           Email : vabsdiamond@gmail.com

  • If you have any further questions or require assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are here to ensure your complete satisfaction with your lab-grown diamond purchase and shipping experience.
  • By placing an order with VABS Diamond, you acknowledge and agree to the terms stated in our Shipping Policy.

Note: This shipping policy is a general guideline and can be customized to align with the specific shipping practices and procedures of VABS Diamond.